TNT VIP Logistics

Trust-N-Thanks LLC dba TNT VIP Logistics

Effective Date: May 1, 2026

Last Updated: May 1, 2026

Trust-N-Thanks LLC, doing business as TNT VIP Logistics ("TNT VIP Logistics," "we," "us," or "our"), respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website at tntviplogistics.com (the "Website"), request a quote, book transportation services, or otherwise interact with us, including via SMS text messaging.

By using our Website or services, you consent to the collection and use of your information as described in this Privacy Policy.

We collect the following categories of information:

• Contact Information: Full name, email address, mailing address, and phone number.

• Reservation Details: Pickup and drop-off locations, dates, times, flight information, passenger names, special requests, and other details necessary to coordinate transportation.

• Payment Information: Credit card or other payment details, processed through secure third-party payment processors. We do not store full payment card numbers on our systems.

• Communications: Records of correspondence with us via email, phone, SMS text message, or contact form.

• Website Usage Data: IP address, browser type, operating system, referring URLs, pages visited, and time spent on pages.

• Cookies and Similar Technologies: We use cookies to analyze website traffic and optimize your experience. You may disable cookies through your browser settings, though some Website features may not function properly.

We use the information we collect for the following purposes:

• To provide, operate, and maintain our transportation services.

• To process reservations, coordinate trips, and dispatch chauffeurs.

• To send trip confirmations, reminders, dispatch notifications, and other service-related communications by email, SMS text message, or phone.

• To communicate with you about your account, reservations, or inquiries.

• To process payments and issue invoices or receipts.

• To improve our Website, services, and customer experience.

• To comply with legal obligations and enforce our terms.

When you provide your mobile phone number in connection with a reservation, quote request, or other service inquiry, you consent to receive SMS text messages from TNT VIP Logistics related to your transportation services. These messages may include reservation confirmations, trip reminders, driver dispatch notifications, real-time trip updates, and two-way communication with our team or your assigned chauffeur.

Message frequency varies based on your trip activity. Message and data rates may apply. You may opt out of receiving SMS messages at any time by replying STOP to any text message you receive from us. For assistance, reply HELP or contact us at (469) 922-9029.

We do not sell, rent, share, or transfer mobile phone numbers or SMS opt-in data to any third parties or affiliates for marketing or promotional purposes. Phone numbers collected for SMS messaging are used solely for the purpose of providing transportation services and related communications.

We may share your information with the following parties, only as necessary to provide our services or comply with legal obligations:

• Service Providers and Affiliates: Independent contractor chauffeurs, affiliate transportation companies, and service partners who require trip details to fulfill your reservation.

• Payment Processors: Third-party processors who handle credit card and other payment transactions on our behalf.

• Technology Providers: Software vendors that help us operate our reservation, dispatch, and communication systems, including SMS messaging providers.

• Legal Compliance: Government authorities, courts, or other parties when required by law, subpoena, or to protect our legal rights.

We do not sell your personal information to third parties.

We take reasonable physical, electronic, and administrative measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely dispose of or anonymize it.

• Access and Correction: You may request access to or correction of the personal information we hold about you by contacting us at the email address below.

• Opt-Out of SMS: Reply STOP to any text message to opt out of SMS communications.

• Opt-Out of Marketing Email: If we send you marketing emails, you may unsubscribe by following the instructions in the email.

• Cookies: You may disable cookies through your browser settings.

Our Website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can delete it.

Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing them with any personal information.

We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this Policy will reflect any changes. Your continued use of our Website or services after changes are posted constitutes your acceptance of the updated Policy.

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Trust-N-Thanks LLC dba TNT VIP Logistics

Email: randi@tntviplogistics.com

Phone: (469) 922-9029

Website: tntviplogistics.com

© 2026 Trust-N-Thanks LLC. All rights reserved.